Dynamic youth services through outcome-based planning and evaluation için kapak resmi


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E-Kitap 1382836-1001 Z718.1 .D68 2006 ALA E-Kitap Koleksiyonu

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Can library programs and services make a difference in your young patrons' lives? Measuring outcomes is the way to find out! Incorporating outcome-based planning and evaluation is critical when developing new programs and services.

In this step-by-step patron-centered guide, three experts who have conducted extensive research and piloted this outcome-based program for youth in the St. Louis Public Library, share their findings and proven strategies. Smart planning in conjunction with measuring outcomes will:

Generate results that support funding--be it governmental or grant-based Maximize user benefits Get buy-in and participation from young library users Improve communications between staff and customers, and among staffUsing this method, and selecting the level of effort, allows libraries to refine existing services and make program improvements incrementally, based on what their audience wants and needs.

Using this comprehensive, flexible and easily-tailored guide, youth librarians and administrators in public libraries will be able to integrate outcome measures into regular library processes, gaining immense benefits with minimal effort.

Yazar Notları

Eliza T. Dresang was born in Atlanta, Georgia in 1941. She graduated from Emory University before becoming a Spanish teacher. She did graduate work in library science at UCLA and received a PhD from the University of Wisconsin-Madison. She worked as a librarian and a professor of library science. She is best known for her book, Radical Change: Books for Youth in a Digital Age, which was published in 1999. She died on April 21, 2014 at the age of 72.

(Bowker Author Biography)

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The authors lead their colleagues in youth services through an assessment strategy that had success for the Youth Services Department of the St. Louis Public Library. Using a new paradigm of planning--Project CATE: Children's Access to and Use of Technology Evaluation--they advise librarians to begin with desired outcomes based upon community analysis and market research and demonstrate the necessity for focus groups. A bibliography and charts are included, and sample data-collection instruments are provided in an appendix. The book gives a clear and concise method for conducting an assessment to refine services and is recommended for public libraries and academic libraries with library and information science programs. --Lisa Johnston Copyright 2006 Booklist


Forewordp. v
Acknowledgmentsp. vii
Introductionp. ix
Part I Introduction to Outcome-Based Planning and Evaluation
1 What Is Outcome-Based Planning and Evaluation?p. 3
2 Why Use Outcome-Based Planning and Evaluation in Youth Services?p. 15
3 CATE: An Outcome-Based Planning and Evaluation Modelp. 27
Part II Getting Started with Outcome-Based Planning and Evaluation
4 The Leveled Approach to Outcome-Based Planning and Evaluationp. 39
5 Developing an Outcome-Based Planning and Evaluation Projectp. 52
Part III Using the CATE Outcome-Based Planning and Evaluation Model
6 Phase I Gathering Information: Typesp. 63
7 Phase I Gathering Information: Methodsp. 73
8 Phase II Determining Outcomesp. 95
9 Phase III Developing Programs and Servicesp. 105
10 Phase IV Conducting Evaluationsp. 114
A Sample Data Collection Instrumentsp. 129
B Project CATE Summary Reportp. 133
Referencesp. 145
Indexp. 151